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G e t t i n g h e l p a n d s u p p o r t
SELF SERV I CE
Students can log in to the self-service portal at
servicedesk.liverpool.ac.ukto quickly:
Search for answers to frequently asked
questions
Make a request from an expanding range of IT
services
Chat with us online, ask for help, and keep
track of progress as we work to answer each
enquiry
TELEPHONE
Students can speak with someone over the phone 24/7:
External: +44 (0)151 794 4567
Internal: 4 4567
Calls made to the CSD Service Desk after 5:00pm, on
weekends, bank holidays and University closed days, are
directed to a staffed out-of-hours service.
I N PERSON
We also, uniquely, provide a face-to-face service for
students to visit us in-person with any queries they have.
There are three physical Service Desks located across
campus:
CSD Brownlow Hill Building
Building 224, map ref F7
Open: 8:30am-5pm, Monday-Friday
Harold Cohen Library
Building 431, map ref D8
Open: 9am-5pm, Monday-Friday
Sydney Jones Library
Building 433, map ref F3
Open: 9am-5pm, Monday-Friday