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UNIVERSITY WELCOME WEEK

During Welcome Week we provide drop-in

centres to support all new students through

their academic registration, setting up their

computing accounts and getting laptops and

mobiles connected.

This year, the academic visa registration

service was also co-located with an

appointments system, reducing queueing and

stress for international students. We also

have staff based out at the Halls of Residence

during arrival weekend to help get students

connected.

During Welcome Week 2015/16 we assisted

approximately 2,000 students who visited the

Student Registration Drop-in Centre for help

with completing their academic registration

and with getting started with the University’s

IT services.

Help and support for

students

HALLS APP

The Halls App is a health and safety mobile app

designed for iPad. The app is used by staff to

reduce the amount of time it takes to create and

follow-up health and safety checks for student

accommodation which are done on a room-by-

room basis.

If there are issues, students receive a full,

detailed, report outlining any problems with

images attached. Maintenance issues can be

much more easily flagged, which results in a

quicker turnaround time for problems to be

resolved.

FIND A FREE PC

Our award-winning PC Finder app

shows students which PCs are

free, how many, for how long and

how to find them. This application

has been invaluable particularly at

busy times of the year for our

students. The app uses GPS to

show the nearest computer and

gives directions to get to it. Filters

can be used to show where groups

of adjacent PCs are available,

where there is an accessible work

station and where subject specific

software is pre-installed.